Best Autocentres run four centres in Hampshire and the Isle of Wight.
OPENING HOURS MONDAY-FRIDAY 8.30 – 5-30 SATURDAY 8-30-12.30 SUNDAY closed
Click Below for Addresses, Maps & Telephone Numbers:-Winchester Centre
Winchester Trade Park
Hampshire SO23 7FA
tel 01962 866977
fax 01962 866119
Unit 6 Barton Farm Industrial Estate
Hampshire SO50 6RP
tel 02380 620200
fax 02380 615200
Unit 10 Calmore Industrial Estate
Hampshire SO40 3SA
tel 02380 868234
fax 02380 867691
6 Hurstake Road
Isle of Wight
tel 01983 533360
For all head office inquiries or complaints, please email us at:- firstname.lastname@example.org
Thankfully we get very few complaints, in 2015 we had just 6 complaints to head office out of a total of nearly 24,000 transactions. However if you are not happy for any reason
Please return to or call the local centre manager in the first instance where they will attempt to resolve your issue quickly and efficiently. contact numbers are listed above.
If you are unable to resolve the issue locally please contact us by email at the head office address above listing your details, the vehicle number, the invoice number and a telephone number that we can contact you on.
In the unlikely event that we are unable to agree a resolution to your complaint we will refer you to the Independant Garage Association resolution service in the first instance as they are acknowledged experts in vehicle repairs, Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website.
MOT complaints are handled by the local DVSA office, the details of which are listed on the MOT notice board at each centre. A completed appeal form VT17 will be required by DVSA . these forms can be obtained from any MOT test centre or downloaded from the internet.